Privacy Policy

Last Updated: October 11, 2026

1. Introduction

VolumeBooster ("we," "our," or "us"), operated by Taras Chernysh, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Louder Volume — Sound Amplifier & Bass Booster (the "App") and our website at https://eqfy.app (the "Website"), collectively referred to as the "Service."

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to VolumeBooster (Taras Chernysh) that is responsible for your information under this Privacy Policy.
• Country: Where VolumeBooster or the owners/founders of VolumeBooster are based, in this case, Ukraine.
• Customer: Refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit the Website or use the App.
• IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: Refers to those individuals who are employed by VolumeBooster or are under contract to perform a service on behalf of one of the parties.
• Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: Refers to the service provided by VolumeBooster as described in this Privacy Policy, including the App and the Website.
• Third-party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: VolumeBooster's website, accessible at https://eqfy.app.
• You: A person or entity that is registered with VolumeBooster to use the Service.

3. Information Automatically Collected

When you use the Service, certain information is automatically collected from your device. This information may include your Internet Protocol (IP) address, browser type and version, device type and operating system, language preferences, referring URLs, information about how and when you use the Service, and other technical data.

We may also use JavaScript-based tools and similar technologies to collect information about page performance, session duration, and navigation patterns. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.

This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

4. Advertising and Analytics

We use third-party advertising and analytics services to help us understand how the Service is used and to deliver relevant advertisements. These services may collect information about your use of the Service and other websites and apps.

4.1 AppLovin MAX

We use AppLovin MAX as our primary ad mediation platform. AppLovin MAX collects the following types of information:

• Device Identifiers: Identifier for Advertisers (IDFA) and Identifier for Vendors (IDFV) on iOS.
• IP Address: Used for approximate geographic targeting and fraud prevention.
• Device Information: Device model, operating system version, screen resolution, and hardware specifications.
• App Information: App version, bundle identifier, and SDK version.
• Ad Interaction Data: Ad impressions, clicks, conversions, and viewability metrics.
• Session Data: Session duration, frequency of use, and engagement metrics.

Data Retention: AppLovin retains personal data for up to 25 months from the date of collection.

For more information, please review AppLovin's privacy policy: https://legal.applovin.com/policies-publishers/

4.2 Google AdMob

Google AdMob is used as an ad network via AppLovin MAX mediation. AdMob may collect the following information:

• Advertising identifiers (IDFA on iOS)
• IP address
• Device information (model, OS version, screen size)
• Ad interaction data (impressions, clicks)
• Approximate location data (derived from IP address)

For more information, please review Google's privacy policy: https://policies.google.com/privacy

4.3 Analytics Services

We use the following analytics services to understand how users interact with the App and to improve our Service:

• Firebase Analytics: Provides aggregated analytics about app usage, user engagement, and crash reporting. For more information: https://firebase.google.com/support/privacy
• MixPanel: Provides event-based analytics to help us understand user behavior patterns and improve our product. For more information: https://mixpanel.com/legal/privacy-policy/
• AppsFlyer: Provides attribution and marketing analytics to help us understand how users discover and install our App. For more information: https://www.appsflyer.com/legal/privacy-policy/

4.4 App Tracking Transparency (iOS)

On iOS 14.5 and later, we request your permission through Apple's App Tracking Transparency (ATT) framework before accessing your device's Identifier for Advertisers (IDFA). The IDFA is used to deliver personalized advertisements and measure the effectiveness of advertising campaigns.

You may choose to allow or deny tracking when prompted. If you deny tracking, we will not access your IDFA, and you may still see ads, but they will be less personalized. You can change your tracking preferences at any time in your device settings.

4.5 Your Advertising Choices

You have choices regarding the collection and use of your information by advertising services:

• iOS: Go to Settings > Privacy & Security > Tracking to manage which apps are allowed to track your activity across other companies' apps and websites.
• Android: Go to Settings > Google > Ads to opt out of personalized ads or reset your advertising ID.

Please note that opting out of personalized advertising does not mean you will not see ads; it means the ads you see may be less relevant to you.

4.6 Geographic Targeting

Advertisements displayed within the App may be targeted based on your general geographic region, as determined by your IP address. We do not use GPS or precise location data for ad targeting purposes. The geographic information used is approximate and typically only identifies your city or region.

4.7 Rewarded Video Advertising

The App offers optional rewarded video advertisements. By choosing to watch a rewarded video ad, you may receive temporary access to premium features (such as 2 hours of premium access). Watching rewarded ads is entirely voluntary and is not required to use the core features of the App.

5. Information We Collect

The App does not require you to create an account to use its features. We collect minimal personal information:

• Email Address: Only if you voluntarily contact our support team via email. We do not require or collect email addresses during normal app usage.
• Subscription Information: If you purchase a subscription, Apple (or Google) processes the payment. We receive subscription status information (active, expired, trial) from Apple/Google but do not receive or store your payment card details, billing address, or other financial information.
• Usage Data: Anonymized and aggregated data about how you use the App, such as features used, session duration, and settings preferences.
• Device Information: Device model, operating system version, app version, and unique device identifiers (IDFV).

6. Third-Party Information Sources

We may receive information about you from the following third-party sources in connection with the Service:

• Apple App Store: We receive subscription status and transaction information from Apple to manage your subscription and provide you with the appropriate level of service. Apple processes all payments and we do not receive your payment details.
• ElevenLabs: We use ElevenLabs for AI-powered audio processing features within the App. Audio data sent to ElevenLabs is processed in accordance with their privacy policy: https://elevenlabs.io/privacy
• Jamendo: We integrate with Jamendo for music discovery features. Jamendo provides licensed music content and processes data in accordance with their privacy policy: https://www.jamendo.com/legal/privacy

7. How We Use Your Information

We use the information we collect or receive for the following purposes:

• App Functionality: To provide, operate, and maintain the core features of the App, including audio enhancement, equalizer settings, and music playback.
• Advertising: To display advertisements within the App, including personalized ads (with your consent where required) and rewarded video ads.
• Analytics: To understand how users interact with the App, identify usage trends, and improve our Service.
• Support: To respond to your inquiries, provide customer support, and resolve technical issues.
• Subscription Management: To verify your subscription status and provide access to premium features.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.
• Service Improvement: To develop new features, improve existing functionality, and enhance the overall user experience.

8. How We Share Your Information

We may share the information we collect in the following situations:

• Advertising Partners: We share device identifiers and usage data with our advertising partners (AppLovin MAX, Google AdMob) to deliver and measure advertisements.
• Analytics Providers: We share usage data with analytics services (Firebase Analytics, MixPanel, AppsFlyer) to analyze user behavior and improve our Service.
• Apple/Google Payments: Subscription and transaction data is shared with Apple (or Google) for payment processing and subscription management.
• ElevenLabs: Audio data is shared with ElevenLabs for AI-powered audio processing features.
• Jamendo: Limited data is shared with Jamendo for music discovery and licensing purposes.
• OneSignal: Device tokens and basic device information are shared with OneSignal for push notification delivery.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

We do NOT sell your personal information. We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

9. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside Ukraine and choose to provide information to us, please note that we transfer the data to Ukraine and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Where we transfer data from the European Economic Area (EEA) or the United Kingdom (UK) to countries that have not been deemed to provide an adequate level of data protection, we rely on appropriate safeguards, including:

• Standard Contractual Clauses (SCCs): Contractual commitments approved by the European Commission that provide adequate data protection safeguards.
• Adequacy Decisions: Transfers to countries recognized by the European Commission as providing adequate levels of data protection.

10. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods are:

• App Usage Data: Retained for 12 to 25 months from the date of collection, depending on the analytics service.
• Subscription Data: Retained for as long as your subscription is active, plus up to 7 years after expiration for financial record-keeping and legal compliance purposes.
• Advertising Data: Retained for 12 to 25 months, in accordance with our advertising partners' data retention policies.
• App Preferences and Settings: Stored locally on your device and retained until you delete the App or clear its data.
• Support Communications: Retained for up to 3 years after the last communication to handle follow-up inquiries and improve our support processes.
• AI-Processed Audio Data: Audio data sent to ElevenLabs for AI processing is not stored by us after the processing is complete. Refer to ElevenLabs' privacy policy for their data retention practices.

11. Data Security

We use administrative, technical, and physical security measures to protect your personal information. Specific measures include:

• Encryption in Transit: All data transmitted between the App and our servers is encrypted using TLS/SSL protocols.
• Encrypted Local Storage: Sensitive data stored locally on your device is encrypted using iOS/Android native encryption capabilities.
• Regular Security Assessments: We conduct periodic security reviews and assessments of our systems and third-party integrations.
• Access Controls: Access to personal data is restricted to authorized personnel who need the information to perform their job duties.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We cannot guarantee the absolute security of any information transmitted to or from the Service.

12. Children's Privacy

The App is rated 13+ and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at support@eqfy.app so that we can take the necessary actions to remove such information.

We comply with the Children's Online Privacy Protection Act (COPPA) and ensure that our advertising partners serve only COPPA-compliant advertisements. No targeted advertising is directed at users known to be under 13 years of age.

13. Your Privacy Rights

13.1 General Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: You have the right to request copies of your personal data.
• Right to Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion: You have the right to request that we delete your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@eqfy.app.

13.2 European Economic Area and United Kingdom (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain additional data protection rights under the General Data Protection Regulation (GDPR):

• Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your member state if you believe our processing of your personal data violates the GDPR.

Data Controller: Taras Chernysh is the data controller responsible for your personal data.

Legal Basis for Processing: We process your personal data under the following legal bases:

• Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., personalized advertising via ATT).
• Legitimate Interest: Where processing is necessary for our legitimate interests (e.g., analytics, fraud prevention, service improvement) and those interests are not overridden by your rights.
• Contract Performance: Where processing is necessary to fulfill a contract with you (e.g., providing subscription services).

13.3 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.

Categories of Personal Information Collected:

• Identifiers: Device identifiers (IDFA, IDFV), IP address.
• Internet or Other Similar Network Activity: Browsing history within the App, interaction with advertisements, usage patterns.
• Geolocation Data: Approximate location derived from IP address (city/region level).
• Audio, Electronic, Visual, or Similar Information: Audio data processed through AI audio enhancement features (not retained after processing).

Your California Privacy Rights:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. However, if this changes, you will have the right to opt out.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your California privacy rights, please send an email to support@eqfy.app with the subject line "CCPA Privacy Request." We will respond to your request within 45 days. We may request additional information from you to verify your identity before processing your request.

13.4 Turkish Users (KVKK)

If you are a resident of Turkey, you have the following rights under the Turkish Law on the Protection of Personal Data (KVKK, Law No. 6698):

• The right to learn whether your personal data has been processed.
• The right to request information about processing if your personal data has been processed.
• The right to learn the purpose of processing of your personal data and whether data is used in accordance with its purpose.
• The right to know the third parties to whom your personal data is transferred domestically or abroad.
• The right to request correction of incomplete or inaccurate data.
• The right to request deletion or destruction of personal data under certain conditions.
• The right to request notification of correction, deletion, or destruction to third parties to whom personal data has been transferred.
• The right to object to a result that is to your detriment through analysis of your personal data exclusively by automated systems.
• The right to claim compensation for damages arising from unlawful processing of your personal data.

To exercise your KVKK rights, please contact us at support@eqfy.app.

14. Cookies and Similar Technologies

We use various technologies to collect and store information when you use our Service:

• Website Cookies: Our Website may use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device by your web browser.
• Mobile App SDKs: The App uses software development kits (SDKs) from our third-party partners (advertising and analytics) that may collect device and usage information.
• Device Identifiers: The App may access device identifiers such as IDFV (always available) and IDFA (with your consent on iOS 14.5+).
• Local Storage: The App stores your preferences, equalizer settings, and other configuration data locally on your device.

How to Block Cookies and Similar Technologies:

• You can configure your web browser to refuse cookies or to alert you when cookies are being sent.
• On iOS, you can manage tracking permissions in Settings > Privacy & Security > Tracking.
• You can reset your advertising identifier or opt out of personalized ads in your device settings.
• Deleting the App from your device will remove all locally stored data.

15. Links to Other Websites

The Service may contain links to third-party websites and services, including but not limited to:

• Jamendo (music discovery and streaming)
• ElevenLabs (AI audio services)
• Apple App Store
• Social media platforms

We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party website or service that you visit or use. This Privacy Policy applies only to information collected by our Service.

16. Payment Details

We do not directly handle, process, or store your payment information. All subscription purchases and in-app transactions are processed entirely through Apple's App Store (or Google Play Store). When you make a purchase:

• Payment details (credit card number, billing address, etc.) are handled exclusively by Apple or Google.
• We receive only the subscription status (active, expired, trial, canceled) and transaction identifiers necessary to provide you with the correct level of service.
• We do not have access to your full credit card number, CVV, or billing address.
• Refund requests should be directed to Apple or Google through their respective support channels.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this Privacy Policy.
• Posting the updated policy on our Website at https://eqfy.app/privacy.html.
• Sending an in-app notification for material changes.
• Sending an email notification to users who have provided their email address (for significant changes).

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

18. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions. Where applicable, we also comply with the requirements of the General Data Protection Regulation (GDPR) for users in the European Economic Area and the United Kingdom, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and the Turkish Law on the Protection of Personal Data (KVKK) for users in Turkey.

Any disputes arising out of or related to this Privacy Policy shall be resolved through the courts of competent jurisdiction in Ukraine, unless mandatory consumer protection laws in your jurisdiction require otherwise.

19. Your Consent

By using our App or Website, you hereby consent to our Privacy Policy and agree to its terms. By downloading and using the App, you consent to the collection of information as described in this policy. By visiting our Website, you consent to the use of cookies and similar technologies as described above.

For certain types of data processing (such as personalized advertising via IDFA), we obtain your explicit consent through Apple's App Tracking Transparency framework or similar consent mechanisms.

20. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

• Email: support@eqfy.app
• App Name: Louder Volume — Sound Amplifier & Bass Booster
• Website: https://eqfy.app

We aim to respond to all privacy-related inquiries within 30 days of receipt. If your request is complex or you have made a large number of requests, it may take us longer, but we will notify you of the expected timeline.

To submit a privacy rights request:

1. Send an email to support@eqfy.app.
2. Include "Privacy Rights Request" in the subject line.
3. Describe the specific right you wish to exercise (access, deletion, correction, etc.).
4. Provide sufficient information for us to verify your identity and locate your data.

We may request additional information to verify your identity before fulfilling your request to protect the security of your personal data.

21. Additional Disclosures

Do Not Track (DNT)

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Website does not currently respond to DNT signals, as there is no industry-standard technology for recognizing and implementing DNT signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

California Shine the Light

Under California Civil Code Section 1798.83 ("Shine the Light" law), California residents who provide personal information to a business in the context of obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with other businesses for their direct marketing purposes. To make such a request, please send an email to support@eqfy.app with "Shine the Light Request" in the subject line. Please note that we do not share personal information with third parties for their direct marketing purposes.

Nevada Residents

Under Nevada Revised Statutes Chapter 603A, Nevada residents have the right to opt out of the sale of certain covered information that a website operator has collected or will collect about them. We do not sell your covered information as defined under Nevada law. However, if you are a Nevada resident and would like to submit a request, please contact us at support@eqfy.app.

Accessibility

We are committed to ensuring that this Privacy Policy is accessible to all users, including those with disabilities. If you have difficulty accessing any part of this Privacy Policy, please contact us at support@eqfy.app, and we will provide the information in an alternative format.